JAM Toronto (TSSC) | Reviews and information

March 20, 2013 – 12:38pm — Kylie (non member)

Not the best. I’ve played dodgeball with them for the 2 seasons and from my experience it is poorly organized. Whenever we have a game there isn’t always a door to the school open and you have to depend on other people to walk by the door by chance to let you in. If there is a door open you have to walk all the way around the school checking every door until you find it. We were also kicked out of one of the school’s losing 10 minutes of game time along with another 5 spent debating why we were being kicked out – our team was refunded $30. The officials/assistants (whatever they are) that they have aren’t always present to watch the games. At one game we had to argue with the other team, which only had 4 male players for the first half of the game, telling them that the game was technically a forfeit and them not agreeing with these terms.

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April 16, 2013 – 9:09am — bob (non member)

the TSSC needs to consider paying some staff to actually attend and review game nights. i played in the co-ed indoor soccer league last year and gave it up because there were some terrible actions by players on the field and despite protests and formal complaints the same players showed up week after week and continued to act terribly.

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June 30, 2012 – 9:41am — Joe (non member)

Rec leagues arent really rec… you get way too competitive people in rec… but once you report that to the league nothing is done. They should move teams up during the season.

sometimes you play the same team 3 times in one season.. poor planning

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June 22, 2012 – 6:13am — Ultimate Fan! (non member)

Thanks for the excellent organization of the Ultimate Frisbee. It was a new sport for me this year, and it was quite the enjoyable experience.

Keep it up TSSC!

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May 9, 2012 – 3:24pm — Amy (non member)

Love TSSC!!

Very well organized (for the most part)

my only compalint is I really really really wish games had refs.

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April 19, 2012 – 3:41pm — ace (non member)

was doing research on league in t.o.

just came from reading the xtsc review page…

what a difference!!!!

I think i’ll be choosing tssc

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March 12, 2012 – 3:27pm — Jeff (non member)

Played BBall with TSSC for a few years now.
Decent league that covers the basics well, which isn’t hard to do given all they really do is scheduling and arrange venues (haven’t played in an officiate league).

They do struggle to handle conflicts and validate the quality of teams/players (i.e. teams that shoudl be in rec are often in Intermediate). They also don’t have very good coverage in the West End; our games are often in Eglinton/lawrence and Bayview area.

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January 25, 2012 – 11:39am — Kevin (non member)

Very organized, Great league however do you don’t get much value for your dollar when playing volleyball. Only 50 minutes of play where other leagues offer two hours of play at a lower cost.

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October 26, 2011 – 11:47am — Cris (non member)

I have to say I have played 3 season with TSSC and a few tournaments and have nothing to say but good things. Yes you will run into issues with the other teams BUT that is part of playing in a self officiated league.

The league is well organized, the website is easy to use and the staff have always been polite.

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October 27, 2010 – 12:27pm — Anonymous

I just attended a tournament TSSC held and i must say i was disappointed. Only one ref, poorly organised, there were wait times of over an hour. all three levels were mashed onto two courts. for what my team paid i would of expected a larger venue. ive played in other tournaments where there were at least 3 courts, paid 150 entrance fee and there was a cash prize. here cost was 280 and t-shirts were the main prize. makes you wonder what TSSC really cares about.

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October 22, 2010 – 12:40pm — Anonymous

Played a season in this league, wasnt impressed. No officiators, except on one night and they arent really good at that. Honor system complicates the games. The site isnt exactly user friendly and hard to find info on leagues or events.

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November 10, 2010 – 11:42am — Rol Miller (non member)

Hey Anonynous,

Rol Miller here from the Sport and Social Club IT department. Sorry to hear you had problems finding infomation. You can always call 416-781-GAME, or email info@torontossc.com and one of our Admin Team will help you out right away. Once you are registered for something, I am sure our Iphone and Blackberry mobile applications will keep you up to speed very well!

Cheers
Rol

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May 20, 2010 – 10:57am — James (non member)

I recently attended a dodgeball tournament with TCSSC, and it was a terrible experience. My team ended up being short of players, and TCSSC forced us to pay the full team fee, and we were not even allowed to participate. I phoned their management to see if they could help me, but they were rude and had no interest in my scenario, because they already had my money.
Since then, I have started playing with Toronto Dodgeball. The experience is much better, and they care about their customers.
I cannot stress this enough – do NOT play sports with TCSSC. They don’t care about their customers.

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May 25, 2010 – 1:49pm — Rob Davies – TSSC (non member)

Hi “James”.

Rob Davies here from the TSSC. I believe that I spoke to you directly with this issue. Please allow me to set the record straight from our perspective.

In the days leading up to the tournament, you had expected to be able to field a full squad. You didn’t consider contacting us to cancel your registration since there was no concern about having too few players. Unfortunately, on the morning of the tournament, there was only one person in attendance from your team: you. Your teammates had essentially bailed on you the night/morning before the tournament, leaving you high and dry.

We worked with you to put together a ‘makeshift’ team, enlisting the services of players from other teams as well as our onsite staff. Perhaps the games themselves were not ideal, but we were doing our best to salvage a bad situation for you. There was one team that refused to play against your makeshift team since they knew the result would be recorded as a ‘default’ regardless. I think this is what you are referring to when you say that “we were not event allowed to participate”.

As you can appreciate, it is extremely difficult to effectively organize any event when the number of registrants is not known. Changes to the schedule affect not only you, but all of the other teams in attendance. Had we known in advance (i.e. 24-48 hours before) we would have been able to do more for you and your team. But, finding out minutes before your first game on the day of the event is unfair to everyone. It is the main reason why every organization has a registration deadline. Refunds are not awarded to teams that fail to show up unannounced. We think that is reasonable. These policies are in place precisely because we DO care for our members.

I am glad to hear that you are still playing dodgeball. For those of you that have found our customer service to be exceptionally reasonable, you can discover dodgeball on your own at http://www.torontossc.com. For Summer 2010, there will be a random winner chosen from each dodgeball division (both court and beach leagues) for a free entry in the July 17th outdoor beach dodgeball tournament!

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September 28, 2009 – 10:47am — Anonymous

I played in a tournament put on by this TCSSC this past weekend and was highly disappointed. I played in one of thier leagues last year, so had a general idea of what to expect…However, even based on their past performance this tournament was a let down.

It was advertised that the games would have umpires, instead they had event coordinators who had no understanding of the rules and who just confused the matter when it was apparently supposed to be a ‘self officiated’ game. Also, they did not inforce the rules surrounding team composition…I witnessed a team fielding only two girls, when the minimum is supposed to be three. If this is in the rules, technically, this game should have been forfeited…

The game times of 45 minutes were unrealistic, especially when thier bases fell apart more than once a game and ate up most of our playing time.

When entering a rec division, there should be some level of agreement that teams should have to actually fit in that category, instead of sandbagging and beating other teams who are legitimately rec by more than 20 runs.

Finally, thier cardinal rule about safety: “All players should go out of their way to avoid creating an unsafe play. This rule supersedes all others” was not followed. It was noted that individuals on more than one team were using illegal bats (supposed to be used for hardball) and were wearing metal cleats…Both things that made what was supposed to be a rec tournament, very dangerous. Both items (illegal bats, and metal cleats) were outlined directly in the rules as being not allowed…Yet were both used and not mentioned all day.

Overall, I do not think the money paid by my team was worth it. We didn’t recieve anything near what we would have in other tournaments, and the safety guidelines we no where near as stringent as they should have been.

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October 1, 2009 – 9:54am — ablakeley

Dear, anonymous,

As a loyal TSSC staff member and Fall Classic Tournament Director, I found your comments about the Fall Classic Softball Tournament to be quite interesting and informative.

I am truly sorry that you and your team had such a negative experience at this Tournament. We work very hard to ensure that our events run smoothly and that our members achieve maximum enjoyment. Obviously there is room for improvement, though, and I am very sorry to hear that your team did not enjoy the tournament as a result of some of the shortcomings that you mentioned.

I think you raise some very valid points about how we can improve the overall product that we are offering, specifically in terms of officials and overall player safety, and I will be the first to admit that we can in fact find ways to improve in these areas.

Ideally, this type of feedback would come directly to us so that we can address the concerns with the member directly and work towards taking positive steps towards improvements for future events. We know that our events are not always perfect, but we do strive for perfection so any and all feedback is appreciated and will always be accepted with gratitude.

I would really appreciate the opportunity to speak with you directly about these concerns either over the phone or through email. Unfortunately, though, you made this post anonymously so I have no way of contacting you. Please feel free to call or email me at your convenience so that we can further discuss the issues that you have raised.

Sincerely,
Andrew
andrew@torontossc.com
416 781 4263 x227

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April 27, 2009 – 4:10pm — Allie (non member)

Well… they’re not the only game in town, just the only one that is quite that big. XTSC and NotSoPro are both cheaper, and I know that comparable (price-wise) soccer leagues with the XTSC are officiated, although not necessarily by accredited refs. Does cut down on the fights, though – and ridiculous tackles.

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October 7, 2008 – 7:03am — BBG (non member)

Fat and Lazy. They’re pretty much the only game in town, so they can get away with a bad website and poor customer service. Sure they get back to you quickly, but they don’t actually do anything, other than apologize.

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April 12, 2008 – 12:27pm — freddie

… forgot to mention, their 7 on 7 ball hockey venue at Main and Gerrard (Beaches Sports Centre) is fantastic! (arena ball hockey)

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March 30, 2008 – 6:25pm — freddie

I’ve played ball hockey for years in this league, and more recently indoor soccer. Overall, I really enjoy the league and hence continue to play in it. Some of the gyms for ball hockey are too small, but a select few are amazing to play in. Locations seem to be getting further from ‘central’ as seasons go by. The Web site could use some work but it works fine. They are very accommodating in terms of registration changes and good at responding back to your emails. Their ‘help line’ for when you are locked out of a venue could use some work though (the one time I used it, the guy at the other end was basically just taking messages not solving problems). The indoor soccer venues are fantastic! You can save a lot of money by forming your own team instead of an individual sign up (use a service like sportaholik.com to finish up your roster, for example). Again, overall I’m fairly happy with the TCSSC and will continue to play in it.

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March 29, 2008 – 3:57pm — Anonymous

The lack of referees really hurts this league. Also the cost of way to high for the amount of extras they provide (which is close to none)

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March 19, 2008 – 3:10pm — Anonymous

Terrible league. Too expensive, no umpires, very short season, unsafe diamonds, very rec.

1 review of “JAM Toronto (formerly Toronto Sport and Social Club)”

Reviews from sportaholik.com 1.0

May 21, 2018 at 1:41 am

March 20, 2013 – 12:38pm — Kylie (non member)

Not the best. I’ve played dodgeball with them for the 2 seasons and from my experience it is poorly organized. Whenever we have a game there isn’t always a door to the school open and you have to depend on other people to walk by the door by chance to let you in. If there is a door open you have to walk all the way around the school checking every door until you find it. We were also kicked out of one of the school’s losing 10 minutes of game time along with another 5 spent debating why we were being kicked out – our team was refunded $30. The officials/assistants (whatever they are) that they have aren’t always present to watch the games. At one game we had to argue with the other team, which only had 4 male players for the first half of the game, telling them that the game was technically a forfeit and them not agreeing with these terms.

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April 16, 2013 – 9:09am — bob (non member)

the TSSC needs to consider paying some staff to actually attend and review game nights. i played in the co-ed indoor soccer league last year and gave it up because there were some terrible actions by players on the field and despite protests and formal complaints the same players showed up week after week and continued to act terribly.

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June 30, 2012 – 9:41am — Joe (non member)

Rec leagues arent really rec… you get way too competitive people in rec… but once you report that to the league nothing is done. They should move teams up during the season.

sometimes you play the same team 3 times in one season.. poor planning

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June 22, 2012 – 6:13am — Ultimate Fan! (non member)

Thanks for the excellent organization of the Ultimate Frisbee. It was a new sport for me this year, and it was quite the enjoyable experience.

Keep it up TSSC!

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May 9, 2012 – 3:24pm — Amy (non member)

Love TSSC!!

Very well organized (for the most part)

my only compalint is I really really really wish games had refs.

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April 19, 2012 – 3:41pm — ace (non member)

was doing research on league in t.o.

just came from reading the xtsc review page…

what a difference!!!!

I think i’ll be choosing tssc

—–

March 12, 2012 – 3:27pm — Jeff (non member)

Played BBall with TSSC for a few years now.
Decent league that covers the basics well, which isn’t hard to do given all they really do is scheduling and arrange venues (haven’t played in an officiate league).

They do struggle to handle conflicts and validate the quality of teams/players (i.e. teams that shoudl be in rec are often in Intermediate). They also don’t have very good coverage in the West End; our games are often in Eglinton/lawrence and Bayview area.

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January 25, 2012 – 11:39am — Kevin (non member)

Very organized, Great league however do you don’t get much value for your dollar when playing volleyball. Only 50 minutes of play where other leagues offer two hours of play at a lower cost.

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October 26, 2011 – 11:47am — Cris (non member)

I have to say I have played 3 season with TSSC and a few tournaments and have nothing to say but good things. Yes you will run into issues with the other teams BUT that is part of playing in a self officiated league.

The league is well organized, the website is easy to use and the staff have always been polite.

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October 27, 2010 – 12:27pm — Anonymous

I just attended a tournament TSSC held and i must say i was disappointed. Only one ref, poorly organised, there were wait times of over an hour. all three levels were mashed onto two courts. for what my team paid i would of expected a larger venue. ive played in other tournaments where there were at least 3 courts, paid 150 entrance fee and there was a cash prize. here cost was 280 and t-shirts were the main prize. makes you wonder what TSSC really cares about.

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October 22, 2010 – 12:40pm — Anonymous

Played a season in this league, wasnt impressed. No officiators, except on one night and they arent really good at that. Honor system complicates the games. The site isnt exactly user friendly and hard to find info on leagues or events.

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November 10, 2010 – 11:42am — Rol Miller (non member)

Hey Anonynous,

Rol Miller here from the Sport and Social Club IT department. Sorry to hear you had problems finding infomation. You can always call 416-781-GAME, or email info@torontossc.com and one of our Admin Team will help you out right away. Once you are registered for something, I am sure our Iphone and Blackberry mobile applications will keep you up to speed very well!

Cheers
Rol

—–

May 20, 2010 – 10:57am — James (non member)

I recently attended a dodgeball tournament with TCSSC, and it was a terrible experience. My team ended up being short of players, and TCSSC forced us to pay the full team fee, and we were not even allowed to participate. I phoned their management to see if they could help me, but they were rude and had no interest in my scenario, because they already had my money.
Since then, I have started playing with Toronto Dodgeball. The experience is much better, and they care about their customers.
I cannot stress this enough – do NOT play sports with TCSSC. They don’t care about their customers.

—–

May 25, 2010 – 1:49pm — Rob Davies – TSSC (non member)

Hi “James”.

Rob Davies here from the TSSC. I believe that I spoke to you directly with this issue. Please allow me to set the record straight from our perspective.

In the days leading up to the tournament, you had expected to be able to field a full squad. You didn’t consider contacting us to cancel your registration since there was no concern about having too few players. Unfortunately, on the morning of the tournament, there was only one person in attendance from your team: you. Your teammates had essentially bailed on you the night/morning before the tournament, leaving you high and dry.

We worked with you to put together a ‘makeshift’ team, enlisting the services of players from other teams as well as our onsite staff. Perhaps the games themselves were not ideal, but we were doing our best to salvage a bad situation for you. There was one team that refused to play against your makeshift team since they knew the result would be recorded as a ‘default’ regardless. I think this is what you are referring to when you say that “we were not event allowed to participate”.

As you can appreciate, it is extremely difficult to effectively organize any event when the number of registrants is not known. Changes to the schedule affect not only you, but all of the other teams in attendance. Had we known in advance (i.e. 24-48 hours before) we would have been able to do more for you and your team. But, finding out minutes before your first game on the day of the event is unfair to everyone. It is the main reason why every organization has a registration deadline. Refunds are not awarded to teams that fail to show up unannounced. We think that is reasonable. These policies are in place precisely because we DO care for our members.

I am glad to hear that you are still playing dodgeball. For those of you that have found our customer service to be exceptionally reasonable, you can discover dodgeball on your own at http://www.torontossc.com. For Summer 2010, there will be a random winner chosen from each dodgeball division (both court and beach leagues) for a free entry in the July 17th outdoor beach dodgeball tournament!

—–

September 28, 2009 – 10:47am — Anonymous

I played in a tournament put on by this TCSSC this past weekend and was highly disappointed. I played in one of thier leagues last year, so had a general idea of what to expect…However, even based on their past performance this tournament was a let down.

It was advertised that the games would have umpires, instead they had event coordinators who had no understanding of the rules and who just confused the matter when it was apparently supposed to be a ‘self officiated’ game. Also, they did not inforce the rules surrounding team composition…I witnessed a team fielding only two girls, when the minimum is supposed to be three. If this is in the rules, technically, this game should have been forfeited…

The game times of 45 minutes were unrealistic, especially when thier bases fell apart more than once a game and ate up most of our playing time.

When entering a rec division, there should be some level of agreement that teams should have to actually fit in that category, instead of sandbagging and beating other teams who are legitimately rec by more than 20 runs.

Finally, thier cardinal rule about safety: “All players should go out of their way to avoid creating an unsafe play. This rule supersedes all others” was not followed. It was noted that individuals on more than one team were using illegal bats (supposed to be used for hardball) and were wearing metal cleats…Both things that made what was supposed to be a rec tournament, very dangerous. Both items (illegal bats, and metal cleats) were outlined directly in the rules as being not allowed…Yet were both used and not mentioned all day.

Overall, I do not think the money paid by my team was worth it. We didn’t recieve anything near what we would have in other tournaments, and the safety guidelines we no where near as stringent as they should have been.

—–

October 1, 2009 – 9:54am — ablakeley

Dear, anonymous,

As a loyal TSSC staff member and Fall Classic Tournament Director, I found your comments about the Fall Classic Softball Tournament to be quite interesting and informative.

I am truly sorry that you and your team had such a negative experience at this Tournament. We work very hard to ensure that our events run smoothly and that our members achieve maximum enjoyment. Obviously there is room for improvement, though, and I am very sorry to hear that your team did not enjoy the tournament as a result of some of the shortcomings that you mentioned.

I think you raise some very valid points about how we can improve the overall product that we are offering, specifically in terms of officials and overall player safety, and I will be the first to admit that we can in fact find ways to improve in these areas.

Ideally, this type of feedback would come directly to us so that we can address the concerns with the member directly and work towards taking positive steps towards improvements for future events. We know that our events are not always perfect, but we do strive for perfection so any and all feedback is appreciated and will always be accepted with gratitude.

I would really appreciate the opportunity to speak with you directly about these concerns either over the phone or through email. Unfortunately, though, you made this post anonymously so I have no way of contacting you. Please feel free to call or email me at your convenience so that we can further discuss the issues that you have raised.

Sincerely,
Andrew
andrew@torontossc.com
416 781 4263 x227

—–

April 27, 2009 – 4:10pm — Allie (non member)

Well… they’re not the only game in town, just the only one that is quite that big. XTSC and NotSoPro are both cheaper, and I know that comparable (price-wise) soccer leagues with the XTSC are officiated, although not necessarily by accredited refs. Does cut down on the fights, though – and ridiculous tackles.

—–

October 7, 2008 – 7:03am — BBG (non member)

Fat and Lazy. They’re pretty much the only game in town, so they can get away with a bad website and poor customer service. Sure they get back to you quickly, but they don’t actually do anything, other than apologize.

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April 12, 2008 – 12:27pm — freddie

… forgot to mention, their 7 on 7 ball hockey venue at Main and Gerrard (Beaches Sports Centre) is fantastic! (arena ball hockey)

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March 30, 2008 – 6:25pm — freddie

I’ve played ball hockey for years in this league, and more recently indoor soccer. Overall, I really enjoy the league and hence continue to play in it. Some of the gyms for ball hockey are too small, but a select few are amazing to play in. Locations seem to be getting further from ‘central’ as seasons go by. The Web site could use some work but it works fine. They are very accommodating in terms of registration changes and good at responding back to your emails. Their ‘help line’ for when you are locked out of a venue could use some work though (the one time I used it, the guy at the other end was basically just taking messages not solving problems). The indoor soccer venues are fantastic! You can save a lot of money by forming your own team instead of an individual sign up (use a service like sportaholik.com to finish up your roster, for example). Again, overall I’m fairly happy with the TCSSC and will continue to play in it.

—–

March 29, 2008 – 3:57pm — Anonymous

The lack of referees really hurts this league. Also the cost of way to high for the amount of extras they provide (which is close to none)

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March 19, 2008 – 3:10pm — Anonymous

Terrible league. Too expensive, no umpires, very short season, unsafe diamonds, very rec.

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